NCRGEA Executive Director Quoted in Op-Ed Article About Current Shortage of Public Servants
“They can’t keep people”: There’s a critical shortage of public employees in NC
News & Observer, December 1, 2022, by Ned Barnett
Callers to the Social Security office are put on a seemingly endless hold.
Callers to a state Department of Motor Vehicles office in Raleigh often get the message: “Your called party is temporarily unavailable. Please try again later.”
Cities and towns across the nation have closed city pools for lack of lifeguards, while school systems are canceling bus pickups for lack of drivers.
The COVID pandemic has aggravated a worker shortage across the U.S. economy, but it’s hitting public employees especially hard.

“At the local level, governments are pulling out all the stops to get people,” said Leisha DeHart-Davis, a professor of public administration and government at the UNC School of Government. “The status quo no longer works for retaining and securing people.”
A UNC survey of local government employees found that 23 percent of them were planning to leave their job, up from 15 percent before the pandemic.
The pandemic’s disruptions and rising private sector wages have accelerated the loss of government workers, but the roots of the problem go deeper. Republicans have been pushing back against the value of public employees at least since President Ronald Reagan fired 11,000 striking air traffic controllers in 1981. Benefits have been pared back, pensions have lost ground to inflation and fewer young people are drawn to public service.
In North Carolina, legislation passed in 2017 eliminated retiree health benefits for state employees and teachers hired after 2020. Meanwhile in the past 10 years, retired state employees’ cost of living allowance (COLA) totaled only 2% and Local Government Employee’s COLA in the same period has increased by less than 1%.
“Things have just been rolled back,” said Tim O’Connell, executive director of the N.C. Retired Governmental Employees’ Association. “The promise of what a pension would deliver upon retirement is not there the way it was for folks who retired 20 or 30 years ago.”
As benefits shrink and private sector wages rise, the state government is struggling to attract and keep workers who provide both basic and essential services.
State agencies are reporting vacancy rates as high as 20, 30 and 40 percent. DMV Commissioner Wayne Goodwin has boosted starting salaries for drivers license examiners, but it’s not enough to fill gaps.
Beyond wages, Goodwin said, his employees are burdened by filling in for missing workers and a sense that their public service is not valued. “We do hear in exit interviews that they don’t feel like they are getting respect from the public,” he said. “It can be a stressful job.”
Even at the federal level, once the gold standard for public employee pay and benefits, eroding pay, short staffing and low morale are inhibiting the delivery of services.
Valerie Langley, a 31-year Social Security Administration employee based in Charlotte, said her office’s traffic has fallen from 78 employees prior to the pandemic to 64 even as the population served has increased sharply. “They can’t keep people,” she said.
The union representing Social Security employees, the American Federation of Government Employees (AFGE), said the agency nationally has 4,000 fewer field office and teleservice center employees than it did 12 years ago. Meanwhile, the number of Social Security beneficiaries has risen by 21 percent since 2010.
Langley, a union steward, said the public blames employees when the phone isn’t answered or employees are late to appointments. “That’s the stereotype – lazy government workers,” she said. “It’s honestly the exact opposite. We’re overworked and overwhelmed.”
For too long, Republican lawmakers have neglected raising wages for public employees, enhancing benefits or modernizing government workplaces. Now that neglect has converged with the Great Resignation. Elected officials all levels are going to have to answer why taxpayers seeking services are instead getting busy signals, long lines and extended delays.
Reposted with permission from Associate Opinion Editor Ned Barnett. Read more at: https://www.newsobserver.com/opinion/article269329472.html#storylink=cpy
Donate Locally for Giving Tuesday, November 29, 2022
Tomorrow is GivingTuesday 2022, which means many of you will be donating to a nonprofit or community organization.
We encourage you to donate to groups here in North Carolina. In your community, check for specific information on #GivingTuesday or contact an organization to inquire about donating.

Otherwise, you can explore some of the North Carolina initiatives we discovered online.
Giving Tuesday Raleigh Durham – scroll down to see the seven local nonprofits on which they are focusing this year. – bit.ly/3gEewz0
Cumberland Community Foundation, Inc. – lists 76 local nonprofits in the area. Choose one and click the Donate button beside its name. bit.ly/3VcqMW9
Conservation Trust for North Carolina – donations will be triple matched by board members – bit.ly/3GS8g17
Farmville Public Library – bit.ly/3gCe04x
Families & Communities Rising, Durham – bit.ly/3EL5J65
Kellin Foundation, Greensboro – Kellinfoundation.org
Big Brothers Big Sisters of the Central Piedmont – bbbscp.org
Friends of Guilford County Animal Shelter – bit.ly/3VeB602
Great News, The Check Is in the Mail

The budget enacted by the North Carolina General Assembly and signed by Gov. Roy Cooper earlier this year allowed for a one-time supplement to be paid to retirees of the Teachers’ and State Employees’ Retirement System (TSERS), Consolidated Judicial Retirement System (CJRS), and the Legislative Retirement System (LRS). In addition, the General Assembly passed a bill allowing the Local Governmental Employees’ Retirement System (LGERS) Board of Trustees to consider a one-time supplemental payment for LGERS retirees provided there were sufficient funds from investment gains to pay for it.
The one-time supplemental payments will be distributed as a part of the monthly pension payments to eligible TSERS and LGERS retirees and benefit recipients in October. Regular payments will return to the levels they would have been without the supplemental payment in November.
There is often confusion about the way COLAs or one-time supplements are considered. While we are all public servants in the state of North Carolina, there are seven retirement systems with different rules, laws and guidelines.
As it relates to COLAs or one-time supplements, TSERS’, CJRS’ and LRS’ payments are granted by the General Assembly. LGERS supplements are paid for by the local governmental employer. With the passage of Senate Bill 311, I was able to recommend a solution that is fiscally responsible, providing LGERS’ retirees a one-time benefit without increasing rates for the cities and counties across the state.
Our job is to keep the retirement system solvent for this and the next generation of those who teach, protect and serve -and every decision made by me, staff and the Boards of Trustees is made with a member-first mentality.
I encourage you to visit our website, myNCRetirement.com, and view Trending Topics. Here you will find important information about the October one-time supplements and other retirement matters.
Retirement is a big part of what we do at the Department of State Treasurer (DST), but did you know there are several other divisions and programs that work hard for you and others in North Carolina? DST includes the Office of State Treasurer, Retirement Systems Division, Financial Operations Division, Investment Management Division, State and Local Government Finance Division, Unclaimed Property Division (NC Cash), State Health Plan, Supplemental Retirement Plans and the NC ABLE Program. Each of these work together to make a difference for the citizens of North Carolina.
The role of the Treasurer has always had widespread influence and impact in our state. I am fortunate to have been able to accomplish many things, including reducing costs and fees, increasing transparency and making sure that this benefit is available for current and future public service employees. I stand on the shoulders of staff, Boards of Trustees and previous Treasurers who have conservatively managed the pension plan, making it one of the best funded in the world.